Achieving Service Excellence for RelativityOne
Operational excellence is essential to quality customer experience. In e-discovery, innovation can’t be limited to incremental features and functions—to be a successful solution provider, you need to continually refine efficiency and effectiveness of your services to drive value to your clients. In this session, Cliff Dutton, Chief Innovation Officer of Epiq and Relativity will share their experience delivering quality service and a model for excellence in RelativityOne. You’ll glean insights on a variety of topics, including training, project launches, staffing, reporting, and workflow automation.
Cliff Dutton - Chief Innovation Officer, Epiq Andrew Watts - CIO, Relativity
RelativityOne vs. DIY Public Cloud: What You Need to Know
Not all cloud deployments are the same. You can run Relativity on a public utility cloud, but is it really a safe choice? In this session, we’ll go over considerations you need to keep in mind and why RelativityOne is a more secure and less resource-intensive option than a DIY cloud. You’ll learn about ISO and SOC2 certifications, the technical staff and training that backs RelativityOne, and how you can obtain and take advantage of all the latest features and capabilities of Relativity, faster than traditional deployments.
Andrew Watts - CIO, Relativity Amanda Fennell - CSO, Relativity