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Relativity Fest 2018

Melina Efstathiou

Senior Customer Success Manager, Relativity

Speaker Bio

Now a senior customer success manager at Relativity, Melina moved in the e-discovery arena in 2011. She is a qualified criminal defense lawyer, who specialized in financial crime and complex serious fraud investigation. Melina is very well established in the litigation support and e-discovery industry, having worked on a plethora of multi-jurisdiction cases of high complexity. With laser focus on the balance of consistent process, customer management, and tailoring our solutions to customer needs, Melina has proven to be successful in a continuous manner through the ever-evolving e-discovery landscape.Melina works with most of Relativity’s EMEA and APAC customers, acting as their proud advocate and coordinating processes across various departments, including sales, support, solutions and product management.Melina’s latest focus and work is on our customers’ success with RelativityOne implementation, and she is a key driver behind Analytics and active learning adoption.

PR232605 - Rio Tinto UK: A Corporate Success Story with RelativityOne Join a conversation with Rio Tinto, the very first corporate customer to use RelativityOne in the UK. You’ll hear all about their journey, from the point of contemplating moving to the cloud to their RelativityOne decision-making process and further success. We’ll discuss all the factors the organization had to put to the test prior to embracing a cloud solution, including the security concerns, the technical preparation process, and how they got started with RelativityOne. Follow them on their journey with Relativity’s customer success team all the way through a new customer onboarding and setting their success criteria for the future. You’ll also learn about their current product adoption and future expansion plans around customized workflows and alternative uses for RelativityOne in investigations. 1 Hour Panel Melina Efstathiou - Senior Customer Success Manager, Relativity
Karl Obayi - Manager, Digital Forensics & eDiscovery, Rio Tinto
PR231451 - The Customer Journey Behind Global Expansion: Following the Cloud Join a panel discussion of RelativityOne customers to hear all about their decision-making process in moving to the cloud and expanding their business globally. You’ll hear directly from those who tackled the pain points of migrating their data, get a better understanding of the different considerations when setting up in a new region, and learn how Relativity’s customer success team can ease you through the process. We’ll also discuss the opportunities arising for customers who need to grow their e-discovery footprint and explore cloud-based solutions. 1 Hour Panel Melina Efstathiou - Senior Customer Success Manager, Relativity
Mark Antalik - Managing Director, BDO
Karl Obayi - Manager, Digital Forensics & eDiscovery, Rio Tinto
Brian Stuart - Senior Managing Director, FTI
Rich Das - Vice President of Operations, CDS